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Heath Mount Primary School

'Together Everyone Achieves More'

Parent Pay

Parent Pay - our new online payment service

 

We are pleased to announce that from September 2021, we will  be accepting payments online for items such as dinner money and school trips. Using a secure website called Parent Pay, you will be able to pay online using your credit / debit card or continue to make cash payments at Pay Point stores. Parent Pay will be our preferred method of making payments to school as from September, we will no longer be accepting cash payment at Heath Mount Primary School.

  • Parent Pay offers you the freedom to make payments whenever and wherever you like, 24 hours a day, 7 days a week - safe in the knowledge that the technology used is of the highest Internet security available.
  • You will have a secure online account, activated using a unique username and password; you will be prompted to change these, and to keep them safe and secure.  If you have more than one child at our school, you can merge their accounts to create one login for all your children.
  • Making a payment is straightforward and Parent Pay holds a payment history for you to view at a later date; no card details are stored in any part of the system.  Once you have activated your account you can make online payments straight away.

 

Parent Pay - A Quick Guide

 

ParentPay is simple to use and takes just a few moments to activate.

 

Activate a new account 

 

You’ll need an activation letter from school to get started. If you have lost this or not yet received it, contact the school.

You need a valid email address as a username and for account verification.

  1. Navigate to https://www.parentpay.com/
  2. Select Login at the top right corner of the screen
  3. Enter the username and password provided in your account activation letter and select Activate
  4. Complete the activation as detailed on the screen.
  5. That’s it you’re done!

 

The Activation code

If you have never held an account with ParentPay, you will need an account activation letter from your child’s school.

The activation codes will always be 8 capital letters for the username, the password begins with the letter ‘a’ and is followed by numbers.

 

Existing users please read below before you Add a child to your ParentPay account.

You are able to add up to six active children to a single ParentPay account, even if the children attend different schools (schools must use the ParentPay service).

Follow these steps:

  1. Log in to the account you want to use as your main account (this will become the only account you use in future).
  2. Select the Add a child tab on the home page.
  3. Enter the username and password (activation codes) provided in your activation letter.
  4. Select Search.  Your child’s name will be listed on screen.
  5. Select Add to my account.

On your homepage you should now see an additional tab for the child you have added to the account.

Repeat this process for any other children you wish to add to your account – up to a maximum of 6 active children per account.

Please note: Please ensure that when adding a new child using an activation letter you have received, that you add them to your existing account where one exists.

If you require any further assistance please don’t hesitate to contact the school office on 0121 464 1691 or visit https://www.parentpay.com/parent-account-faqs/

 

ParentPay - Parents Overview

Here's a quick overview of how Parent Pay works for parents. The system has been designed to work great on tablets and phones as well as desktop computers and laptops. Parent Pay can be used to pay for: School Dinners and School Trips.

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